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Retail Store Hours: Monday - Friday 9 AM - 6 PM; Saturdays 9 AM - 5 PM; CLOSED SUNDAYS. Please read for ALL online ordering information.

Online Ordering Information

Online Ordering Information

All orders must be placed online and there are NO same day orders. In Store pick-up and window pick-up orders are offered Tuesdays thru Fridays between 10am and 5pm and Saturdays between 10am and 4pm.  We offer local delivery as well within a 3 mile radius of the store. Deliveries are only offered on Wednesdays and Fridays during the week and nothing on weekends.

UPS SHIPPING INFO

Shipping

  • UPS Ground shipping will only be for Illinois customers and we now only offer UPS Next Day Air for anyone outside of Illinois. Prices are shown at checkout. 

  • Due to rising costs for packaging materials we unfortunately had to raise prices for ground and air shipments.

  • Shipping prices are heavily discounted for Next Day Air, and Ground shipping is a flat fee of $25. 

  • We ship on Mondays, Tuesdays, and Wednesdays. 

  • Any order received after 1:00pm Tuesday will be shipped in the order it was received the following week.

  • All packages will be shipped UPS. 

Handling

  • All food will be flash frozen within freezer boxes. Boxes will contain product, ice bags, and packaging material. 

  • Each package can contain up to 30 lbs of product. Any order placed that is larger than 30 lbs may be shipped in multiple boxes.

 
 

Safe Handling Instructions

All of our shipped products are flash frozen to ensure quality and freshness. If you decide to consume the product upon delivery you must do so within three days. The products must be put in the freezer after the third day. Any vacuum sealed smoked snack sticks or beef jerky will keep for at least 14 days in the refrigerator unopened. However, if these smoked products are opened they must be kept at room temperature spread out on a plate or else they will begin to mold within three days. Frozen products take approximately two days to thaw in the refrigerator depending on the size of the item. If you have any question, please do not hesitate to call us at (773) 248-6272. Thank you and we hope you enjoy your order!