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Shipping Information

UPS - FREE SHIPPING!

Shipping

  • Free shipping is offered on all orders over $75 delivered within the UPS 2-day ground delivery zone (green states in the map below).
  • For orders outside of the 2-day ground delivery zone, 2 day air shipping is offered at a 50% discount (blue states in the map below).
  • We only ship on Mondays, Tuesdays, and Wednesdays. 
  • Any order received after 1:00pm Tuesday will be shipped the following week unless you choose overnight shipping.
  • All packages will be shipped UPS. Allow up to 2 days to receive your shipment. Your order must be in a minimum of 24 hours prior to shipping. 

Handling

  • A handling fee of $12.50 is applied to all orders
  • All food will be flash frozen within freezer boxes. Boxes will contain product, ice bags, and packaging material. 
  • Each package can contain up to 30 lbs of product. Any order placed that is larger than 30 lbs may be shipped in multiple boxes.

 

Safe Handling Instructions

All of our shipped products are flash frozen to ensure quality and freshness. If you decide to consume the product upon delivery you must do so within three days. The products must be put in the freezer after the third day. Any vacuum sealed smoked snack sticks or beef jerky will keep for at least 14 days in the refrigerator unopened. However, if these smoked products are opened they must be kept at room temperature spread out on a plate or else they will begin to mold within three days. Frozen products take approximately two days to thaw in the refrigerator depending on the size of the item. If you have any question, please do not hesitate to call us at (773) 248-6272. Thank you and we hope you enjoy your order!